Services
The best built machine will not meet your demands without the same attention to SERVICE. We shoulder that responsibility …. every step of the way.
FEASIBILITY STUDY STEP ONE
Which THEAM conveyor is right for you? Start by completing the Feasibility Study. A quick check of target measurements and basic truck and specifics will help us guide you to the best choice and a successful and profitable launch into placing.
BUILD STEP TWO
Our creed – QUALITY in, QUALITY out. As manufacturers, we control every aspect, material and components selection, procedure and assembly resulting in a superior product. This is our only product, so our focus is 100% into providing you the best. Standardization across model platforms allows for quick troubleshooting and tech support.
INSTALL / TRAIN STEP THREE
We perform a custom on-site installation of your THEAM conveyor. During the installation we work with your mechanic imparting basic best operation and maintenance practices. We bring in your driver for the Systems Check and Safety Operation Demo and finally move to the Yard to practice pouring rock. This hands-on Experience leaves your staff ready to jump start your Placing Program. Option to do a drop install and Drive Away of completed unit for new vehicles.
PARTS/ TECHNICAL SUPPORT STEP FOUR
Nothing is as important as getting the part you need when you need it. Sounds simple but it takes making Parts and Technical Support a TOP priority. We ship same day ordered 99% of the time. And as important, we can help you solve your technical problems over the phone. We’ll send all the parts you might need, full credit for parts you don’t use. We know how to keep your truck on the road and making money!
WARRANTY
Three year warranty on structural parts. Call for details